Frequently Asked Questions

Boxeem.com is a small revolution in the universe of self storage: it is the first platform to compare and book a storage box in 5 minutes, at unbeatable prices thanks to the purchase of the Reduced Pass

Not easy to estimate the box size you need.

Do not panic, you'll find all the answers to your questions on Choose a box size

Boxeem offers all sizes of boxes, ranging from 1m² to 50m².

The height of the storage boxes may vary from one center to another, but they usually measure between 220 and 280 cm high.

Do you need to reserve a storage box with the best services AND the best price? Bravo, you're in the right place: by booking on Boxeem, you enjoy all the advantages of self storage professional at the cheapest rates through the purchase of the Reduced Pass.

Here are some of the reasons to rent your box on our booking platform:

• The best prices on the market: Rent your storage box 40 to 70% cheaper thanks to the Reduc Pass.

• Simplicity and speed: No more need to make countless requests for quotes online and wait for the response of storage centers: you can reserve your furniture storage online, at any time of day and night.

• Quality and safety: Boxeem only offers boxes in professional storage centers, offering services, infrastructures and high-end services (advisors, handling equipment, unloading platforms, hoists, surveillance ...)

• Freedom: At Boxeem, the subscription is without commitment! To cancel, no painful paperwork, you just have to click on your personal space.

To book a box as an individual or professional, nothing more simple:

• If needed, use one of our tools to find the box size you need

• On the homepage , choose the city where you want to book your storage box

• Browse the list of boxes available and choose the one that suits you best.

• Set up your subscription as you please: choose your box size, your rate and your insurance

• Click "Reserve my box" and enter your bank details to confirm your booking. Nothing will be charged to you before the start of your subscription, unless you choose the Discount Pass rate. In this case, your Reduc Pass will be charged on the day of your reservation.

• Tadaaam! You managed to reserve your storage box in 5 minutes. You will receive a summary email that will explain the procedure for moving to your storage box on D-Day.

You can reserve your storage box for the same day or up to 30 days in advance.

Yes ! Boxeem is the ideal platform for professionals from all sectors for needs such as the storage of tools, machines, advertising media, archives, stocks of goods, seasonal items ...

The platform allows you to:

• Sustain your business by bringing you the best storage solution at an unbeatable price

• Book one or more storage box in just a few clicks, 24 hours a day, 7 days a week throughout France

• Manage your subscriptions easily, cancel / reserve other storage boxes and even contact our customer service for more specific requests

• Easily identify the services offered according to your needs by consulting the specific form for each center

• Enjoy a high-end storage service: all our partner storage centers are carefully selected to offer only airy, dry, comfortable and secure sites

We have done everything possible to simplify the reservation as much as possible. For individuals, only a photocopy of the identity card will be requested. For professionals, it will also provide a Kbis extract.

For now, Boxeem allows you to rent a guard furniture in Toulouse, Montpellier and Nîmes. We are constantly negotiating to offer you more and more storage solutions at a reduced price.

Yes of course, if you want access 24/24 and 7/7, you just have to consult the details of your storage center. Under Opening hours, you can check that the access times to the box (and not the reception) correspond to your needs.

No, there is no commitment of duration. Boxeem allows you to keep total freedom: you can cancel your subscription at any time and without charge, from your customer area.

Boxeem makes your life easier by reducing your efforts to the maximum. To cancel your subscription, you will not have to send a registered letter, fill in tedious forms or call the storage center.

Here's the procedure to follow :

Go to your client area> Dashboard> My subscriptions tab> View details button> Cancel subscription button

Be sure to anticipate your departure by noting the number of days notice required by your storage center. You can consult this deadline on the form of your storage center, in the conditions of termination.

No, your property is not automatically covered by insurance, so it is obligatory to protect it. When you make your reservation, simply choose from one of our 3 insurance policies. Learn more about Boxeem Insurance

All of Boxeem's partner storage centers are professional and therefore perfectly secure.

If you want to know the security services specific to your storage center (CCTV, fire detection ...), go to the card of your storage center and consult the list of its characteristics.

Yes, yes and yes ! As you know, good ventilation is absolutely essential to keep your belongings properly. If the air does not circulate well, it increases the risk of mold and other moisture-related fungi.

The storage conditions of your business are the priority of our partner centers, which have technologies to control the quality of the air. They control the temperature to keep your stuff free from frost and high temperatures. The hygrometry rate (humidity rate in the air) is measured regularly to make adjustments, in particular thanks to an accelerated ventilation system in buildings.

It is very important to opt for professional storage solutions to prevent fading or yellowing of stored goods such as leather furniture, old wood paneling, archives, important papers, photos etc. We also advise you to promote the circulation of air in your box leaving a little space between your belongings and the box wall.

When you reserve your box of storage on Boxeem, you can consult the list of the services proposed by this one. If you have heavy and bulky items, we advise you to select a center offering services such as handling equipment, elevators or unloading docks.

The Reduced Pass is available to individuals and professionals. To enjoy it, just search for your storage box and select the Pass Reduc rate when setting up your subscription.

The Reduced Pass allows you to benefit from discounted rates on your subscription for 12 months from the date of purchase. It will then renew itself tacitly if you have not canceled your subscription.

If you still use your storage box 12 months after the purchase of your Reduced Pass , it will be renewed automatically so that you can continue to benefit from Rates discounted for an additional 12 months, without having to worry about anything. It will again be charged 99 euros.

No, it is not possible to cancel your Reduced Pass . It is neither refundable nor transferable to a third party. If you do not wish it to be renewed automatically 12 months after the purchase, you will have to cancel your subscription from your personal space.

A Reduced Pass is valid only for the storage box selected during your reservation for 12 months. If you wish to take advantage of discounted rates for another storage box, you will have to make a new booking by selecting the Reduc Pass.

On Boxeem, you have no charge to advance to reserve your furniture storage: there is no deposit, no fees and no deposit. Only the purchase of your Reduced Pass will be charged on the day of your reservation. You will be charged the amount of your subscription on the day of your move then from date to date.

On Boxeem, you have no charge to advance to reserve your furniture storage: there is no deposit, no fees and no deposit. You will be charged the amount of your subscription on the day of your move then from date to date.

If you opt for the Reduced Pass , only the purchase of your Pass (99 €) will be charged on the day of your reservation.

If you want to cancel your subscription, just do it from your personal space and it's totally free! But think of anticipating your departure, depending on the notice period required by your storage center.

You can consult this deadline on the form of your storage center, in the conditions of termination.

The price of a mobile guard varies according to several characteristics: the size, the availability, the location of the storage center and the location of the box in the center. On Boxeem, you can choose to rent your box at the normal rate, or at the Pass Reduc rate.

For 99 euros per year, the Reduc Pass allows you to benefit from 40 to 70% discount on your subscription every month. To learn more about the Reduc Pass, go to here !

The total cost of your subscription is totally flexible according to your needs. It depends on the options you select by configuring your box (box size, insurance, tariff selected).

On Boxeem, you have no charge to advance to book: there is no deposit, no fees and no deposit (no cancellation fee either). You will be charged the amount of your subscription only the day of your move then date to date.

If you wish to benefit from 40 to 70% reduction on your monthly subscription, you will have to select the Pass Reduc rate by configuring your box. In this case, only the purchase of your Reduc Pass (€ 99) will be charged on the day of your reservation.

On Boxeem, you will not have anything to pay!

This is a major advantage that makes it easy to reserve a box for individuals and professionals.

Do you want to reserve a storage box at the best rates?

Congratulations, you are in the right place.

Boxeem is the first platform in France that allows individuals and professionals to compare the prices of different storage centers to book their box 40 to 70% cheaper thanks to the Reduced Pass .

Yes, the price quoted for the rental of your storage box or storage room includes TVA.

All credit cards are accepted.

Whether you stock your favorite furniture, your great-aunt's denture collection, a stuffed pony, or your most important papers, you must protect them by choosing insurance.

Boxeem.com simplifies the task and minimizes formalities by offering you 3 types of insurance , depending on the value of the goods you want to store in our partner storage centers.

When you move into your box, your property will automatically be insured, easy no?

When you reserve your box, you have the choice among 3 insurance ranging from 12 to 48 euros per month, according to the values ​​of the goods that you wish to store.

Our 3 insurance protect the contents of your storage box based on their replacement value.

That is to say that in case of burglary, fire, lightning or water damage, the insurance will refund the amount of the replacement value of damaged goods.